Cancellation and Refund Policy
Last Updated: 01-07-2025
PURSHO Enterprises (“PURSHO”) is committed to providing high-quality digital products and services. Please read our Cancellation and Refund Policy carefully before making a purchase.
1. Nature of Products and Services
All Products and Services offered by PURSHO and its sellers are digital and/or subscription-based. These include software, SaaS solutions, software licenses, digital assets, templates, formats, digital marketing, IT consulting, and other digital services.
2. Cancellation Policy
2.1. Digital Products (One-Time Purchase)
Due to the intangible nature of digital products, cancellations are generally not permitted once the product has been delivered or the download link has been provided.
2.2. Subscription-Based Services
Subscriptions can be canceled at any time before the next billing cycle to avoid future charges. Cancellation requests must be submitted through your account dashboard or by contacting our support team. No refunds will be provided for partial subscription periods already paid for.
3. Refund Policy
3.1. Non-Refundable Items
- Once access to digital content or software license keys is granted, refunds will not be provided.
- Services rendered (such as consulting, migrations, or marketing services) are non-refundable once delivered.
3.2. Refund Exceptions - If you experience technical issues preventing you from accessing your purchased digital product or service, please contact support within 7 days of purchase. We will make reasonable efforts to resolve the issue or provide a refund if the problem cannot be fixed.
- Fraudulent transactions or duplicate charges will be investigated and refunded if verified.
4. How to Request Cancellation or Refund
To request cancellation or report issues for possible refunds, please contact us at:
- Email: contact@pursho.com
- Phone: +91 22 6971 8150
Include your order details and reason for cancellation or refund request.
5. Refund Process
Once a refund is approved, it will be processed using the original payment method within 7-10 business days. Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.
6. Changes to This Policy
PURSHO reserves the right to update or modify this Cancellation and Refund Policy at any time. Changes will be posted on our website with an updated effective date.
Company Address:
PURSHO Enterprises
Level 7, Maloo 01, Radisson Square, Vijaynagar,
Indore (M.P.), India – 452010